Terms and conditions

Chabalala company with capital of 11,000 euros 
Registered office 27 Rue Charles Boutard 37000 TOURS FRANCE;

Email address team@chabalala.us

839805173 RCS TOURS

N ° TVA: FR 96 839805173

General conditions of sales on www.chabalala.us

Date last updated May 4, 2018

Article 1: object

These terms and conditions govern the sale by the company Chabalala decorative objects and accessories on the site www.chabalala.us

Article 2 – Price

The prices of our products are indicated in all taxes (VAT and other taxes applicable on the date of the order), unless otherwise indicated and except expenses of treatment and forwarding.

For orders to countries other than France you are the importer of the products concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights are not within the purview of the Chabalala society.

They will be at your expense and are your responsibility both in terms of returns and payments to the authorities and bodies in your country. We advise you to learn about these issues with your local authorities. 

All orders whatever their origin are payable in euros.  

Chabalala The company reserves the right to change prices at any time but the products will be charged based on the rate in effect at the time of confirmation of the order and subject to availability. 

The products remain the property of the Chabalala company until full payment.  

Warning: once you take physical possession of the products ordered, the risk of loss or damage of products are transferred. 

Article 3 – Orders

You can order: 

Detailing the methods chosen, for example:  

  • On the Internet: www.chabalala.us
  • EMail team@chabalala.us

Contractual information is presented in French and will be confirmed at the latest at the time of checkout.  

Chabalala The company reserves the right not to accept payment, and not to confirm an order for any reason, especially in case of supply problems, or in case of difficulty with the order received. 

Article 4 – Validate your order

All orders contained on the website www.chabalala.us implies acceptance of these Terms. Any confirmation of order implies your full acceptance of these terms and conditions, without exception or reservation.  

The All data recorded and confirmed valid proof of the transaction. 

You declare having perfect knowledge.  

The order confirmation worth signing and acceptance of transactions.  

A summary of your order information and these Terms and Conditions will be sent in PDF format via e-mail confirmation of your order. 

Article 5 – Payment

Validating your order implies for you the obligation to pay the quoted price.  

The payment of your purchases is by credit card through the secure Paypal or stripe.

The speed of the card is performed at the time of shipment of the order. If split deliveries, only the sent products are debited. 

Article 6 – Withdrawal

Pursuant to Article L.121-21 of the Consumer Code, you have a 14-day withdrawal period from receipt of your products to exercise your right of withdrawal without any reasons or to pay a penalty.  

The returns should be in their original condition and complete (packaging, accessories, note). In this context, you are liable. Any damage to the product at that time can be calculated to frustrate the right of withdrawal. 

Return costs are at your expense colissimo with AR and monitoring. 

Upon exercise of the right of withdrawal, the Chabalala company will reimburse the sums paid within 14 days of the notification of your application and via the same means of payment used when ordering. 


In accordance with Article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to:  

  • The provision of fully executed before the end of the withdrawal period and services whose performance began after prior express consent of the consumer and expressly waiving his right of withdrawal.
  • The provision of goods or services whose price depends on fluctuations in the financial market beyond the control of the trader and which may occur during the withdrawal period.
  • The supply of goods made to the consumer’s specifications or clearly personalized.
  • The provision of goods liable to deteriorate or expire rapidly.
  • The supply of goods which were unsealed by the consumer after delivery and may not be returned for hygiene or health protection reasons.
  • The supply of goods which, having been delivered and by their nature, are mixed inseparably with other items;
  • The supply of alcoholic beverages whose delivery is delayed beyond thirty days and the value agreed upon conclusion of the contract depends on market fluctuations outside the control of the professional.
  • The supply of audio or video recordings or computer software that have been unsealed by the consumer after delivery.
  • The supply of a newspaper, periodical or magazine, except for the subscription contracts in these publications.
  • Transactions concluded at a public auction.
  • The supply of digital content not supplied on a tangible medium whose implementation began after prior express consent of the consumer and expressly waiving his right of withdrawal.

Article 7 Availability

Our products are available as they are visible on the website and in the www.chabalala.us stocks. For products not stocked, our offers are valid subject to availability from our suppliers. 
In case of unavailability of product after placing your order we will notify you by mail. Your order will be canceled and no bank debit will be made.  

In addition, the www.chabalala website is not intended to sell its products in large quantities. Therefore Chabalala the company reserves the right to refuse orders of 5 identical items. 

Article 8 – Delivery

The products are delivered to the shipping address provided or Global Relay points during the order process, within the time specified on the order confirmation page. 

In case of delayed shipment, an email will be sent to inform you of a possible impact on the delivery time that was indicated to you.  

As required by law, in case of late delivery, you get the opportunity to cancel the order in the terms and conditions set out in Article L 138-2 of the Consumer Code. If meanwhile you receive the product we will issue a refund and transport costs under the conditions of Article L 138-3 of the Consumer Code. 

For deliveries by a carrier, the company Chabalala can not be held responsible for late delivery due exclusively to the unavailability of the customer after several appointments proposals. 

Article 9 – Warranty

All products benefit from the legal guarantee of compliance and the guarantee against hidden defects, provided by Article 1641 of the Civil Code. In case of non-compliance of a product sold, it can be returned, exchanged or refunded.  

All claims, requests for exchange or refund must be made by email within 30 days of delivery.  

The products must be returned in the condition in which you received them with all the elements (accessories, packaging, manuals …). The shipping costs will be reimbursed on the basis of the invoiced price, return costs will be reimbursed on presentation of receipts. 

The provisions of this Article shall not prevent you from enjoying the right of withdrawal under Article 6. 

Article 10 – Liability

The products comply with French legislation. Responsibility for Chabalala company can not be held liable for non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with local authorities the possibilities of importation or use of products or services you plan to order. 

Also, Chabalala the company can not be held liable for damages resulting from misuse of the product purchased. 

Finally responsibility for Chabalala company can not be held for any inconvenience or damage arising from the use of the Internet, including a break in service, external intrusion or presence of computer viruses. 

Article 11 – Applicable law in case of disputes

The language of this contract is French. These terms and conditions are subject to French law. In case of dispute, the French courts will have exclusive jurisdiction. 

Article 12 – Intellectual Property

All elements of the site www.chabalala.us are and remain the exclusive intellectual property of the company Chabalala. No one is allowed to reproduce, use, repost, or use for any purpose whatsoever, even partially, elements of the site they are software, visual or sound. Any single link or hyperlink is strictly prohibited without the express written consent of the company Chabalala.  

Article 13 – Personal data

Chabalala The company reserves the right to collect personal information and personal data. They are necessary to manage your order and to improve services and information we send you.  

They can also be sent to companies that contribute to these relations such as those responsible for the execution of services and orders for their management, execution, processing and payment.  

This information and data is also stored for security purposes, in order to meet legal and regulatory obligations.  

According to the law of 6 January 1978, you have a right of access, rectification and opposition to personal information and personal data about you, directly on the website. 

Article 14 – Proof Archiving

The company Chabalala archive purchase orders and invoices on a reliable and durable as a true copy in accordance with article 1348 of the Civil Code.  

The records of the Chabalala company will be considered by all parties as proof of communications, orders, payments and transactions between the parties.